information and privacy

We highly value and seek to honour your rights to privacy and confidentiality. This is a general guide to help you understand how we look after your information as a client of Edie’s Place.

Your personal information is important:

All Edie’s Place staff are committed to the protection of your information and story. You have the right to know what we do with your personal information. In general, personal information is any information that can identify you.

Who are you giving your information to?

👋 We are Edie’s Place 😊. The personal information you give to us is held by Edie’s Place. Edie’s Place is a charity that offers a therapeutic community for women and their children seeking emotional safety and connection.

Where do we get your information from?

We will ask you for the personal information we need, where we can. We might also receive information about you from referrers or other services you are involved with. When we receive information about you in this way, we will try to let you know.

Why do we need your personal information?

We need your personal information to be able to offer you a meaningful service, and to help us be able to take good care of you while you are at Edie’s Place, like if there was a fire or other emergencies.

Who do we share your information with?

We try only to share your personal information when you say it is ok.

Sometimes, though, we may need to share your personal information when required by law or to keep people safe. We must always follow the law when we share your information.

Your Rights:

You have the right to ask us to access your personal information.

You have the right to ask us to review your personal information with you.

You have the right to make a complaint.

To give us feedback or make a complaint, you can contact us in a few ways…

PO Box 4059, Kogarah Bay 2217

Ph: 5850 0160


If you are still concerned, we can let you know who else you can speak to.